The Helvetica Group Privacy Statement
Effective October 1, 2005

This Privacy Statement applies to The Helvetica Group's
site.

Please note that our site contains links to other sites. The Helvetica Group is not responsible for the privacy practices, privacy statements, or content regarding these other sites.

Information We Gather from You

Personal Information

We do not collect any personal information from a visitor to our site unless that visitor explicitly and intentionally provides it. Under no circumstances do we collect any personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, health, or sex life. If you are simply browsing our site, we do not gather any personal information about you.

There are two ways in which you may explicitly and intentionally provide us with and consent to our collection of certain personal information:

E-mail Request for Information or Registrations - We use links throughout our site to provide you with the opportunity to contact us via e-mail to ask questions, request information and materials, register or sign up for services, or provide comments and suggestions. You may also be offered the opportunity to have one of our representatives contact you personally to provide additional information about our products or services. To do so, we may request additional personal information from you, such as your name and telephone number, to help us satisfy your request.

Enrollment - If you choose to enroll for one of our products or services, we will request certain information from you. Depending on the type of product or service that you request, you may be asked to provide different personal information. For certain products and services, we may require your name, address, telephone number, e-mail address, credit card number, bank account information, IP address, and/or social security number. Other products and services may require different or supplemental information from you in order to apply. For a detailed listing of the type of personal information requested for our various products, please refer to the enrollment page for the particular product or service.

Statistical Information About Your Visit

When you visit our site, our computers may automatically collect statistics about your visit. This information does not identify you personally, but rather about a visit to our site. We may monitor statistics such as how many people visit our site, the user's IP address, which pages people visit, from which domains our visitors come and which browsers people use. We use these statistics about your visit for aggregation purposes only. These statistics are used to help us improve the performance of our Web site.

Use of Cookies

We only use "cookies" as described in this Section. A "cookie" is a piece of information that our Web site sends to your browser, which then stores this information on your system. If a cookie is used, our Web site will be able to "remember" information about you and your preferences either until you exit your current browser window (if the cookie is temporary) or until you disable or delete the cookie. Many users prefer to use cookies in order to help them navigate a Web site as seamlessly as possible. You should be aware that cookies contain no more information than you volunteer, and they are not able to "invade" your hard drive and return to the sender with personal or other information from your computer.

To find more information about cookies, if you are using Microsoft Internet Explorer® as your browser, go to the Microsoft Web site at http://www.microsoft.com/info/cookies.htm?RLD=291 or if you are using Netscape Navigator® as your browser, go to the Netscape Web site at http://home.netscape.com/security/basics/privacy.html#cookies

How We Use and With Whom We Share the Information We Gather

We assure you that the information we gather from you is used by us only as explained below.

Sending you responses and updates

We generally respond to any e-mail questions, requests for product or service information, and other inquiries that we receive. We may also retain this correspondence to improve our products, services, and Web site, and for other disclosed purposes. Frequently we retain contact information so that we can send individuals updates or other important information about our services and products. Occasionally these updates or other important information may be sent out by third parties on our behalf. Please be assured that any third party who contacts you in this capacity has executed a confidentiality agreement with us that contains a provision ensuring the privacy and security of any transferred information and limits the third party's use of the shared information to sending updates or providing services on our behalf. In situations where you have supplied your information in connection with a question or request for information about a product or service offered by a Helvetica Group business partner, we may also send the information you have supplied to the Helvetica Group business partners that offer such products or services. Please be assured that these Helvetica Group business partners have agreed to ensure the privacy and security of any transferred information and may only use the shared information to send you information about products or services about which you asked.

Facilitating the support, renewal, and purchase of our products and services:

We may use the information you submit to contact you to discuss the support, renewal, and purchase of our products and services. We may also provide the information you have submitted to us to a Helvetica Group subsidiary, business partner, representative or Affiliate (either within or outside the United States) so that the subsidiary, business partner, representative or Affiliate can contact you and facilitate the support, renewal, and purchase of The Helvetica Group products and services. Our Affiliates are either members of The Helvetica Group Trust Network (a certificate-based public key infrastructure that permits interoperable and secure electronic commerce and communications) or our payment services affiliates, and in both cases they help us provide our foreign-based (and certain domestic) customers with support, assistance, and the provision of our products and services in their local markets. You may receive a communication directly from one of our subsidiaries, business partners, representatives or Affiliates. Please be assured that any subsidiary, business partner, representative or Affiliate who contacts you for one of these purposes has agreed to use the information we supply only in accordance with a confidentiality agreement. To find out the names and locations of the subsidiaries, business partners, representatives and/or Affiliates to whom we have provided your information, please contact us at the address given at the end of this Privacy Statement.

Disclosure by Law and Protection of The Helvetica Group and Others

If we are required by law to disclose certain information to local, state, federal, national or international government or law enforcement authorities, we will do so. We will also disclose information to third parties as necessary in order to comply with applicable laws and regulations. In addition, The Helvetica Group may share information in order to investigate, prevent, or take action regarding illegal activities or suspected fraud, or enforce or apply The Helvetica Group's agreements.

Surveys

From time-to-time we may request information from customers via surveys. Participation in these surveys is completely voluntary and the user therefore has a choice whether or not to disclose this information. Survey information will be used for purposes of monitoring or improving the use of and satisfaction with this Web site, and improving our customer service and product offerings.

Your Ability to Opt-Out of Further Notifications

From time-to-time, we notify our subscribers of new products, announcements, upgrades and updates. (In the case of The Helvetica Group Account Service, we will not notify you of new products, announcements, upgrades and updates, and therefore, you do not need to opt out of receiving these notices.) If you would like to opt-out of being notified, please contact us at the address given at the end of this Privacy Statement.

Please be aware that you may not opt out of receiving information regarding the security, initial use, expiration, product enhancement or migration of our Digital IDs or other products or services.

Changes to this Privacy Statement

If a material change is made to this Privacy Statement and/or the way we use our customers' personally identifiable information then, we will post prominent notice of the nature of such change on the first page of this Privacy Statement and also on our home page.

 

Attn:  Helvetica Group, 5927 Balfour Ct., Suite 208, Carlsbad, CA 92008